Frequently Asked Questions
Q: Are your products gluten-free?
Yes, all of our products are gluten-free. Please note cross contamination is possible. We advise that you consult with your physician before consuming our products if you're allergic.
Q: Are your products safe for celiacs?
While all of our ingredients are gluten-free, cross contamination is possible as we produce in a commercial kitchen.. We advise that you consult with your physician before consuming our products.
Q: Are your products vegan?
Yes, all of our products are vegan. Note that our products are made in a facility that currently also processes gluten. Please note cross contamination is possible. We advise that you consult with your physician before consuming our products if you're allergic.
Q: Are your products organic?
While many of our ingredients are organic, the products are not certified organic.
Q: Do your products contain soy?
Yes. All of our dips contain soy from the miso paste.
Q: Do your products contain tree nuts?
Yes. All of our dips contain treenuts, specifically Almonds and Cashews.
Please note because we produce in a commercial kitchen, cross contamination is possible. We advise that you consult with your physician before consuming our products if you're allergic.
Q: Can I find you in retail stores?
We'll be working to get our products in stores soon! Stay tuned.
Q: Where do you ship?
Within most regions in the United States.
Q: Once my order is placed, how soon will it ship?
Typically within 2-3 business days of your order being placed! Once tracking is available, you'll receive an email with delivery information.
Q: How can I contact Flutterby regarding my order/their products?
Submit your questions/concerns via our contact form!